REFUND AND CANCELLATION POLICY
As a poised leading investment company for digital currencies, Digital Coin Trade®™ relies on this Return and Cancellation Policy to ensure customer satisfaction with every purchase. When a customer contacts us by social media or email, our initial response is to assist getting technical support or customer service for the customer on the product that the customer purchased. However, in some cases a product may be unsatisfactory to the customer for reasons completely beyond our control, in which case a refund or a cancellation may be processed.
Digital Coin Trade®™ will, in its sole and absolute discretion, allow for the refund of any of our digital product (services) purchased within 30 days from the date of purchase (IF NOT INVESTED). For acurring billing products, returns for more than one payment may be provided if requested within the standard 30 days return period (FOR INVESTMENT on CO MPOUNDING).
Customers requesting a refund after 30 days will be required to work directly with the technical support or customer service in order to authenticate the validity cause of refund which in turn will help both us and other customers reduce such experience with refund request associated to similar issues and help us better our customer's experience with the use of our products.
If a customer requests a refund and the refund is approved, the money for the requested transaction is refunded back to the customer, in part or whole. If the refund is for a acurring billing product, then the refund policy allows for the most recent payment to be refunded. A refund on a accrual billing product will also result in cancellation. Refunds will only be credited back to the account used to make the original purchase. If the original account has been closed, the purchase is not eligible for refund...When a product is canceled, the customer generally receives a full refund.
Digital Coin Trade®™ has every incentive to keep customers happy by providing quality products (services). To promote customer satisfaction, Digital Coin Trade®™reserves the right to reverse a sale, including but not limited to the following:
If the customer provides a valid reason for requesting a return within 30 days of purchase;
If our customer service team confirms there is a valid reason for the return;
If the customer provides a valid report that the charge was fraudulent or unauthorized;
In order to comply with credit card industry rules, Digital Coin Trade®™ terms of service, our e-payment gateways, U.S. law, and requests from verified US judiciary or law enforcement agents;
or For any other reason Digital Coin Trade®™ deems appropriate.
ATTENTION: Please Note that Digital Coin Trade®™ Do not provide refunds for it's Binary matrix system plan.
Digital Coin Trade®™ allows customer to cancel any product with a pay as you go billing subscription at any time. A cancellation means that no future payments are charged to the customer's account. The cancellation of a acurring billing product does not generate a refund - it will only stop any future payments.
Customers requesting serial or repeated returns may be blocked from making further purchases of our products (services). Customers that violate the terms of services of Digital Coin Trade®™ may have their right of refund revoked for such product (services).
This Return and Cancellation Policy is part of, and incorporated within, the Digital Coin Trade®™ Terms of Services. As a condition of registering with SEO WEB Analyst®™ and using the Digital Coin Trade®™ Services, you expressly acknowledge that you have read and understand this Refund and Cancellation Policy and you agree to be bound by its terms and conditions. If at any time you disagree with this Refund and Cancellation Policy or any part of it, your sole remedy is to cease all use of the Digital Coin Trade®™ Services and terminate your account. Please note, however, that any transactions which occurred prior to the date of such termination shall be governed and controlled in full by the terms of this Refund and Cancellation Policy.
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